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Help us to help you

Please contact reception if you have any health concerns


From 13 March 2020 the public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have: .

a. A new continuous cough

OR

b. High temperature (of 37.8 degrees centigrade or higher)

Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms following the current advice. If someone has serious symptoms they cannot manage at home they should use NHS 111 online (people should call NHS111 if they cannot get online).

After 7 days of self-isolation, people who feel better and no longer have a high temperature can return to their normal routine. If they have not had any signs of improvement after 7 days and have not already sought medical advice, they should use NHS111 online (people should only call NHS 111 if they cannot get online) before they leave their home or let visitors in.

Cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean someone must continue to stay at home for more than 7 days.

Testing will NOT be offered routinely to individuals staying at home.


In light of the Coronavirus situation our online appointment booking facility has been suspended.  If you require a doctor's appointment our reception will book you a telephone triage appointment with a clinician who will contact you.  You will be asked  by reception for the reason for the appointment so the clinician can prioritise their calls.


"You Said - We Did" - Telephone problems - Our new telephone system has been installed!  Please note our results number will be disconnected and you will now be able to call via the main number 020 8508 4580 press option 2.

Patient Participation Group meeting, date and time to be confirmed at Pyrles Lane Surgery.

We will be CLOSED from 12:30  Tuesday 7th July2020 for Staff Training.  We will re-open 15.30 Tuesday 7th July 2020. If you have a medical emergency please call 111.


riends and Family Test

Please access the link below which shows a short video of the purpose of the Friends and Family Test. There is a short survey to complete which can be found under Have your say Friends and Family Test.

http://www.england.nhs.uk/ourwork/pe/fft/fft-comms-res/.  


FREE NHS HEALTH HELP NOW ON WEBSITE OR APP

If you are not sure what you should do when you are feeling unwell, use the FREE NHS Health Help Now website or app to see available local services, get advice or find the best treatment for your symptoms. Alternatively you can call NHS 111 for urgent health advice 24 hours a day.

Free to use, NHS 111 advisers and clinicians will help you to find the best service for your needs, whether that’s an out-of-hours GP appointment, emergency dentist or even a referral to A&E. It’s really important to use the right NHS service for your specific symptoms or condition and NHS 111 will help you with this.

Your local pharmacist is an expert in medicines and minor illnesses and a great source of trusted advice on a range of health issues. As well as helping you to get the right over the counter medicine to relieve your symptoms, they will also tell you if something needs attention from your practice nurse, GP, dentist, your local minor injuries unit or urgent care centre.


Did you know …you can now see a GP at the weekend?

We are very pleased to be offering weekend appointments to our patients.

These appointments are available at a local health centre and can be booked through our receptionists. 

We are encouraging people to use this service which provides additional appointments to fit in with your busy lifestyles.

Patients can see a GP, healthcare assistant or nurse over the weekend for routine GP appointments, health checks and treatments.  People with long term health conditions such as asthma and diabetes can also access these appointments.

To find out more about the service please go to https://hucweb.co.uk/services/gp-extended-access/ or ask our receptionists.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website