We understand that there may be times when you need to request a medication that is not on your repeat list.

This could be a cream or medication that you use infrequently.

This request cannot be processed by our reception team and so will be passed to a clinician. The clinician will review your records and if it is safe and appropriate to do so they will issue the prescription.

They may need to contact you to discuss your request or may ask you to make an appointment depending on the nature of the request.

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