Welcome to the Forest Practice

Help us to help you

If you have a health concern please contact reception to arrange a
telephone appointment with a clinician

or alternatively you may prefer to contact us via our new online service Doctorlink;

Click here for more information and to register Doctorlink

Please read our Newsletter for the latest information about our services

Autumn Newsletter

Covid-19 Vaccination

Loughton, Buckhurst Hill and Chigwell Primary Care Network will be offering Covid 19 Vaccinations at Buckhurst Way Clinic, Buckhurst Way, IG9 6HP

Apointments will be offered according to the priority groups set out by the Government and detailed on the Covid Vaccine priority poster below.

The service is by appointment only and we will contact you by phone or if we have an up to date mobile number listed you may receive an invitation to book your appointment on line

IF YOU ARE OVER 60 OR SHIELDING AND HAVE NOT RECEIVED YOUR VACCINE OR DO NOT ALREADY HAVE AN APPOINTMENT BOOKED TO RECEIVE IT PLEASE CONTACT THE NATIONAL BOOKING SERVICE OR CALL 119 BETWEEN 7AM AND 11PM.

Buckhurst Way clinic has now been directed to offer appointments to patients in Group 6 which incudes people aged 16-65yrs of age with certain long term conditions and those who care for people who are considered high risk of developing complications from Covid 19. The invitations will be sent out in age order as and when we are informed the vaccine will be available. We have to follow the Joint Committee on Vaccination and Immunisation guidance (see link below) when we vaccinate our patients and cannot move you on to this list of people unless there has been a mistake or omission in your medical records.

If you receive a message from us on your mobile please access the link promptly to book your appointments as there are a limited number of appointments available for each delivery of vaccine that is received. In some cases the mobile number may be for a relative so please make sure they are aware to watch for any message from us.

The second dose of vaccine will be administered up to 12 weeks later in line with the updated guidance and will be given at the same site as your first vaccination.

Please access the links below for more information.

Covid vaccine priority poster- shows how practices will decide when to invite patients for their covid vaccine

JCVI advice on priority groups for Covid 19 vaccine

Why do I have to wait for my Covid-19 vaccine? - information about Covid-19 vaccine supplies

Why am I having to wait longer for my second immunisation? - link to statement from Joint Committee on Vaccination and immunisation

Essex Covid Vaccine website - developed to give patients across Southend Essex and Thurrick key information about Covid vaccination including who is eligible and how you can get it.

If you are recovering from Covid 19 then we recommend the NHS Your Covid Recovery website which has lots of helpful linformation and tips to aid your recovery.

Accessing Medical care and support

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

In response to the current pandemic we have introduced telephone triage and Doctorlink triage for all requests. The Doctor will contact you to discuss if your problem can be safely managed through remote consultation by phone or video call. If you need a face to face appointment we have arranged surgery times to avoid large numbers of patients being gathered together and our reception team will direct you as you enter and leave the building.

Please click on the link for more information regarding Video calls and Photographs used in remote consulting

All patients attending the surgery are asked to wear a Face covering, please let the Receptionist know if you do not have a suitable covering/mask.

Please click on the link below for information for people who are exempt from wearing face coverings

Coronavirus Face Covering Exemption Guidance

We are grateful for your co-operation in maintaining social distancing if you are asked to attend the surgery in order to protect yourselves and our staff.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our patient group exists to make sure that patient needs and the practice offering are always heading in the same direction. We will be arranging our next Patient Participation group meeting as soon as the current measures are eased.

Access

Pyrles Lane has wheelchair access, lift and toilet facilities. Our branch surgery at Station Road has disabled toilet facilities and limited parking.

Immunisations

Calling all parents and expectant mothers! Please ensure your children are up to date with their immunisations, more important now than ever as the lockdown eases. Contact our reception team to book an appointment with the nurse. 

Safeguarding Children and Adults

All staff are committed to protecting Vulnerable patients from harm and where necessary we will work together with other agencies to achieve this.

If you are worried about a child or Vulnerable Adult please speak to the Doctor or nurse about your concerns.