Welcome to the Forest Practice
Help us to help you
If you have a health concern please contact reception to arrange a
telephone triage appointment
or alternatively you may prefer to contact us via our new online service Doctorlink;
Click here for more information and to register Doctorlink
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
In response to the current pandemic we have introduced telephone triage for all requests. The Doctor will contact you by phone or video call. if you need a face to face appointment we have arranged surgery times to avoid large numbers of patients being gathered together and our reception team will direct you as you enter and leave the building.
We are grateful for your co-operation in maintaining social distancing if you are asked to attend the surgery in order to protect yourselves and our staff.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our patient group exists to make sure that patient needs and the practice offering are always heading in the same direction. We will be arranging our next Patient Participation group meeting as soon as the current measures are eased.
Pyrles Lane has wheelchair access, lift and toilet facilities. Our branch surgery at Station Road has disabled toilet facilities and limited parking.
Safeguarding Children and Adults
All staff are committed to protecting Vulnerable patients from harm and where necessary we will work together with other agencies to achieve this.
If you are worried about a child or Vulnerable Adult please speak to the Doctor or nurse about your concerns.
(Site updated 29/05/2020)