Repeat Prescriptions

A repeat prescription is an item that the clinician has agreed can be issued without you having an appointment. These items are listed on the repeat list that forms the right hand side of the printed prescription or they can be viewed on line.

The repeat items will each have a minimum interval before they can be re-ordered (to prevent over-use) and a review date and/or maximum number of issues in order to ensure the appropriate monitoring takes place.

Repeat Prescriptions can be requested in several ways

  • using the on-line ordering system link at the top of this page (if you have the appropriate access). You can register for this facility through the NHS App
  • using the repeat slip on your prescription (ticking the items you require) and placing it in the prescription box outside the main surgery
  • asking your usual chemist to order them for you

When ordering your prescription please make it clear if you want to collect the prescription from a particular chemist rather than collecting it from the surgery.

Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account 

We do not take prescription requests over the telephone to avoid any misunderstanding or errors and to keep the phone lines free for other calls.

Medication Reviews

Patients on repeat medication will need to have a review of their medication at least once a year. This may be with the Doctor, Nurse or Practice Pharmacist. These reviews allow us to ensure we are prescribing safely.

Please be aware that if you do not attend for your reviews or have the necessary blood tests/blood pressure measurement etc this will delay the processing of your request and may lead to a reduced duration of medication being supplied or in some cases prevent us from providing your medication at all.

Requesting Items Not on Repeat

We understand that there may be times when you need to request a medication that is not on your repeat list.

This could be a cream or medication that you use infrequently.

This request cannot be processed by our reception team and so will be passed to a clinician. The clinician will review your records and if it is safe and appropriate to do so they will issue the prescription.

Please give as much information as possible such as why you are requesting the particular medication and who originally prescribed it.

The Doctor may need to contact you to discuss your request or may ask you to make an appointment depending on the nature of the request.

This process can take longer than when a repeat medication is being ordered.